Job Information
Dunkin' Field Learning Manager in New Hartford, New York
About Cafua Management Company:
Cafua Management Company (CMC) is a dynamic and rapidly expanding organization, recognized as the US's largest privately owned Dunkin' Donuts franchisee. With over 200 locations across 7 states, CMC is dedicated to providing exceptional quality and service to our guests. As a family-oriented company, we prioritize a People First culture and offer a supportive and fast-paced work environment. We are committed to fostering employee diversity, inclusion, and equal opportunities.
Job Description:
The Field Learning Manager at Cafua Management Company plays a crucial role in driving training initiatives and fostering continuous development within our organization. As a champion of learning, you will be responsible for designing, implementing, and facilitating comprehensive training programs to enhance employee skills and knowledge. Your dedication to ongoing development will contribute to the growth and success of our team members.
Responsibilities include, but are not limited to:
Developing and delivering engaging training programs on Dunkin' restaurants systems, restaurant operations, system tools, and new product roll-outs, ensuring seamless execution in collaboration with field teams
Identifying and leveraging opportunities to enhance the growth potential of current employees, working closely with the Operations Team.
Proactively anticipating training and development needs, and strategizing and implementing effective plans to meet those needs.
Skills and Qualifications:
Previous experience in the restaurant industry, particularly within the QSR (Quick Service Restaurant) sector, is essential.
An Associate's degree in a related field or equivalent combination of education and experience is preferred.
Proficiency in English is required.
Ability to travel within the assigned market area.
Strong proficiency in Microsoft Office suite (Word, PowerPoint, Excel).
Excellent facilitation and presentation skills, with a passion for engaging learners.
Effective written and verbal communication skills.
Strong planning and organizational abilities, with a keen eye for detail.
Proficiency in computer navigation.
Salary and Benefits:
Salary range: $55,000.00 - $75,000.00 per year + Car Allowance + Phone Allowance + Bonus
Competitive compensation based on experience – Paid weekly
Medical, Dental, and Vision insurance
401K
Short & Long Term Disability
Accident Insurance Plan- Aflac
Life Insurance Plan
Pet Insurance Plan
Critical Illness Plan
Discounted Tuition program- SNHU
Fun work environment
Paid time off
Work Schedule:
Full-time position.
Flexible schedule with occasional weekend availability.
On-the-road work location.
“With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer”
If you'd like to learn more about our journey, please visit our website: http://www.cafua.info
Cafua Management Company is an equal-opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other basis prohibited by applicable law.
If you believe you have been discriminated against or have concerns about the company's compliance with EEOC guidelines, please contact our Human Resources department at HR@Cafuamanagement.com.