Job Information
Dunkin' HR Assistant in Methuen, Massachusetts
HR Assistant- ( This is an Office based role at our Support Center in Methuen, MA. that has the potential to evolve over time to a Junior Field HR Generalist role)
About Cafua Management Company: Cafua Management Company (CMC) is a dynamic and rapidly expanding organization, recognized as the US's largest privately owned Dunkin' Donuts franchisee. With over 200 locations across 7 states, CMC is dedicated to providing exceptional quality and service to our guests. As a family-oriented company, we prioritize a People First culture and offer a supportive and fast-paced work environment. We are committed to fostering employee diversity, inclusion, and equal opportunities.
Position Overview: As an HR Assistant supporting the Field People Operations Partner, you will contribute to creating a positive work environment, managing HR operations, and supporting restaurant teams across multiple locations. This role requires travel within the assigned region, and the candidate must have a valid driver's license and reside in the market where our locations are situated.
Key Responsibilities:
- On-site HR Support:
Provide hands-on HR support to multiple restaurant locations within the assigned region.
Collaborate with restaurant managers to address employee relations matters, including performance issues, conflicts, and disciplinary actions.
Recruitment and Onboarding:
Assist in the recruitment and selection process, including collaborating with hiring managers, conducting interviews, and onboarding new employees.
Compliance and Audits:
Conduct regular audits to ensure compliance with company policies, procedures, and legal regulations, including labor laws and safety standards.
Training and Development:
Facilitate training sessions on topics such as diversity and inclusion, harassment prevention, and customer service.
Collaboration with Corporate HR:
Work closely with corporate HR to implement company-wide HR initiatives, including benefits enrollment, performance appraisal processes, and employee engagement surveys.
Employee Engagement and Retention:
Assist in the development and execution of strategies to improve employee retention and morale.
Administrative Tasks:
Manage HR-related administrative tasks, including maintaining employee records, tracking attendance, and processing payroll information.
Grievance Resolution:
Participate in employee grievance resolution, mediating conflicts, and implementing appropriate solutions.
Continuous Improvement:
Stay updated on industry trends and best practices in HR to continuously improve HR processes and policies.
Qualifications:
Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).
1+ years of experience in HR or related roles.
Understanding of labor laws, regulations, and compliance requirements.
Excellent interpersonal and communication skills.
Proficiency in HRIS software, Microsoft Office Suite, and related HR tools.
Ability to handle sensitive information with professionalism and discretion.
Problem-solving skills and the ability to make sound decisions under pressure.
Willingness to travel within the assigned region to provide on-site HR support.
What we offer:
Join the Cafua Management Family and Enjoy the Perks! Sweet Rewards Await You:
Competitive compensation tailored to your skills and expertise.
Comprehensive Medical, Dental, and Vision insurance.
401K plan for a secure financial future.
Short & Long Term Disability plans, Accident Insurance Plan, and Life Insurance Plan.
Pet Insurance Plan for your furry friends.
Critical Illness Plan for unforeseen challenges.
Discounted Tuition program with SNHU for continued education.
Casual dress code and a fun work environment.
Paid Time Off for a healthy work-life balance.
“With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer”
Cafua Management Company is an equal-opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other basis prohibited by applicable law.
If you believe you have been discriminated against or have concerns about the company's compliance with EEOC guidelines, please contact our Human Resources department at HR@Cafuamanagement.com.