Job Information
Dunkin' BASKIN CAPTAIN in Franklin, Tennessee
Job Description
Description
We are seeking positive, experienced individuals to join our team!
Baskin Captain will consistently deliver strong sales and service results. Offering a superior customer experience and exceptional product standard will be the captain’s highest priorities. The successful candidate will ensure that the equipment is well-maintained, inventory is accurate, team members are on task, and dipping cabinet as well as sundae bar are clean, organized and well-stocked. The captain will partner with the manager and other leaders to keep the work environment safe and compliant with relevant laws and regulations in addition to Baskin standards.
Primary Responsibilities and Duties:
Complete performance checks of other employees
Oversee completion of Baskin’s daily tasks
Train new hires and coach experienced staff members
Provide a timely and accurate count every week of all Baskin product
Properly log waste of expired cakes, ice cream, and corresponding paper product
Send a detailed log of ice cream backstock every week
Order ice cream according to pars and budget
Set customer service and suggestive selling example for all employees
Maintain the dipping cabinet
Maintain small appliances
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Requirements
High School diploma or GED certificate
Saturday availability
Proficiency in Excel
Able to complete all Baskin training requirements
Ability to lift up to 50 lbs
Must be able to stand for extended periods of time
Excellent interpersonal skills to provide the highest level of customer service
Strong leadership, communication, and organizational skills
Desire to be a team member within a growing organization
A positive attitude; elevated level of integrity; strong work ethic; ability to multi-task
Knowledge, experience and understanding of restaurant operations
Must be 18 years of age or older
About
Why DUNKIN'/BASKIN?
Sure, it's the coffee and the tasty baked goods. But more than that, it's the people behind the counter, who make Dunkin' Donuts what it really is, creating a culture and place that isn't the typical fast-food joint. It is the fast-paced, fun- paced world of Dunkin' Donuts.
© 2020. Catalano Management, LLC/Route 65 Management, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.