Inspire Brands Jobs

Technical Product Manager will have responsibility to deliver technical products that power Inspire’s digital platforms. This position will play a critical role in driving the long-term strategy for our consumer and business-facing digital solutions. Key responsibilities include intaking and prioritizing consumer and business opportunities, assessing business cases for capital investment, defining core business requirements and overseeing the delivery of technology solutions from engineering partners.

We are seeking an experienced Technical Product Manager to join our team, focusing on our cutting-edge digital platform. This role is pivotal in bridging the gap between software engineering, quality engineering (QE), and the Product Owner to ensure the seamless development and delivery of backend microservices. The ideal candidate will possess strong technical business analysis skills, a deep understanding of API design, data modeling, and microservices architecture, and the ability to translate complex technical requirements into actionable user stories.

Liaison and Collaboration:

• Serve as the primary point of contact between software engineering teams, QE teams, and the Product Owner

• Facilitate effective communication and collaboration to align technical and business requirements

• Coordinate and lead cross-functional meetings to ensure clarity and progress on project objectives

Technical Business Analysis:

• Conduct thorough analysis of business requirements and translate them into detailed technical specifications

• Design and document API interfaces and data models to support backend microservices.

• Evaluate and recommend technical solutions that align with business goals and technical feasibility

User Story Development:

• Write clear, concise, and actionable user stories that accurately reflect business requirements and technical considerations

• Prioritize user stories based on business value, technical complexity, and team capacity.

• Maintain a well-groomed backlog, ensuring that all stories are ready for development

Quality Assurance:

• Collaborate with QE teams to define acceptance criteria and ensure comprehensive test coverage

• Participate in user acceptance testing (UAT) to validate that developed features meet business requirements

• Address any defects or issues identified during testing and ensure timely resolution

Continuous Improvement:

• Identify opportunities for process improvements and implement best practices for product management

• Stay updated with the latest trends and advancements in backend technologies, API design, and data modeling

• Foster a culture of continuous learning and innovation within the team

EDUCATION AND EXPERIENCE QUALIFICATIONS

• Minimum: 4-yeardegree in relevant field

• 5+ years of modern product management practices, agile methodologies, and test-driven development experience

• Experience managing e-commerce product channels, leading cross-functional teams in the delivery of products/services, coordinating development cycles, and delivering against release schedules

• A proven track record of driving digital innovation and delivering outperformance to stated business goals

REQUIRED KNOWLEDGE, SKILLS, OR ABILITIES

• Proven experience as a Technical Product Manager or Technical Business Analyst in a similar role

• Strong understanding of backend microservices architecture, API design, and data modeling

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams

• Proficiency in writing user stories and managing product backlogs

• Strong analytical and problem-solving skills, with a keen attention to detail

• Experience with Agile/Scrum methodologies is a plus

• Ability to manage multiple priorities in a fast-paced, dynamic environment

Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.